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Last updated: June 2026

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I am committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains what personal information I collect, how I use it, how it is stored, and your rights under UK data protection law.

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Information I Collect​

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If you contact me or become a client, I may collect personal information including:

• Your name

• Telephone number

• Email address

• Any information you choose to provide in your enquiry

• Information shared during therapy sessions

• Brief therapy notes and records relating to our work together

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How I Use Your Information

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I use your personal information to:

• Respond to enquiries

• Arrange and provide therapy sessions

• Communicate with you about appointments and services

• Maintain appropriate client records

• Meet legal, professional, and insurance requirements

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Your information will only be used for purposes connected with the services I provide.

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How Your Information Is Stored

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I take appropriate steps to keep your personal information secure and confidential. My website is hosted by Wix.com. If you contact me through the website contact form, your information may be stored securely on Wix's servers and databases.

 

Client records, therapy notes, and related information are stored securely in password-protected and locked folders and are only accessible to me. Client records and related information are retained only for as long as necessary to meet legal, professional, insurance, and business requirements. When they are no longer required, they will be securely deleted or destroyed.

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Sharing Your Information

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I do not sell, rent, or share your personal information with third parties for marketing purposes.

I may use trusted service providers, such as Wix, to help operate my website and business. These providers are required to keep your information secure and use it only for the services they provide.

I will only share information where required by law or where there is a legal, ethical, or safeguarding obligation to do so.

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Communication

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I may contact you by:

• Email

• Telephone

• Text message

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If you would prefer not to be contacted in one of these ways, please let me know.

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Therapy Agreement

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Before therapy begins, all clients are required to sign a therapeutic agreement outlining the terms of our work together.

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Your Rights

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Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

• Request access to the personal information I hold about you

• Request correction of inaccurate information

• Request deletion of your personal information where appropriate

• Request restriction of processing in certain circumstances

• Object to the processing of your information in certain circumstances

• Request a copy of your personal information where applicable

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To exercise any of these rights, please contact me.

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Complaints

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If you have any concerns about how your personal information is collected, stored, or used, please contact me first and I will do my best to resolve the issue. If you are not satisfied with my response, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

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Website: https://ico.org.uk

Telephone: 0303 123 1113

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Contact

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If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

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Vikki Harris

Email: vikkiharristherapy@gmail.com